Refund Policy

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Refund Policy

WE REFUND WHAT IS NOT OURS TO KEEP

Returns

To be eligible for a return, your purchase/subscription will be payable for the remainder of the project

To complete your return, we require a receipt or proof of purchase/subscription.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your return request. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [[email protected]

Termination

In the event of agreement termination by the client , time spent on your project will be billable and the client will be required to pay pending dues before the agency handovers the project related IP.

Zoho License cancelation or refund

In the event of you wanting to terminate your agreement with Zoho or cancel your User licenses, we would guide you through the process or you could contact Zoho directly at — https://www.zoho.com/contactus.html

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